Gurugram, Haryana, India
Summary
Led end-to-end design initiatives for critical logistics systems, optimizing operational efficiency and user experience in high-throughput environments.
Highlights
Led end-to-end design of a Warehouse Management System (WMS) dashboard, leveraging a data-first approach to optimize facility utilization, shift planning, and resource allocation.
Improved tools across warehouse operations, including picking, unloading, and inventory transfers, through rapid prototyping and continuous stakeholder feedback, significantly reducing errors in high-throughput environments.
Directed UX for Dark Store systems, applying Lean UX principles to streamline micro-fulfillment workflows and enhance delivery SLAs.
Co-designed a Dispatch Center dashboard with product managers and engineers, enabling real-time visualization of load scoping, manpower allocation, and live package tracking for optimized dispatch operations.
Spearheaded the UX for an international shipping module, improving client onboarding and providing real-time visibility of global shipments.